Question 1

Where does your hair come from? It can't be dead man's hair, right?

Accepted Answer

Don't worry, our wigs are very healthy, these hairs are all girls in remote mountainous areas, undyed, and the hair quality is very healthy. Moreover, our hair is certified by 3C, and has been processed through hundreds of processes such as pickling and high-temperature cooking to ensure safety and hygiene, so the hair is very healthy. As for the dead man's hair you mentioned, it doesn't meet the basic requirements of our hair sourcing, and it can't be processed with it (keep smiling).

Question 2

Is it good to wear it? Why is it that others wear it naturally and beautifully, but I wear it very fake?

Accepted Answer

1) Beauty, at first, it is normal to think that it is fake, because we know ourselves too well, and you are used to your hairstyle, and you are definitely not used to wearing a wig that changes too much. We still need to get used to it for two or three days when we go to the barber shop to get our hair cut, not to mention that we suddenly change our hairstyle, there must be a process of adaptation, you have to look at it for a while, a wig needs to get used to it for at least a few minutes, and you wear it for a while to get used to it.
(2) Yes, this one may not be so suitable for you, otherwise, I'm picking two more for you to try.
(3) You see that others wear it beautifully, that's because you don't know her, you don't know her original appearance, so it looks more natural, you see, that sister is not used to seeing it herself, saying that you wear it well. (Keep smiling)

Question 3

Why is your hair so expensive, and can it be discounted?

Accepted Answer

Points to note:
(1) Don't directly refute the customer's words during the conversation, this is okay
Answer: Sister, it's normal to think expensive at first, because you probably don't know me yet
Our wigs. We also have many regular customers who say that it is expensive at the beginning, but after they buy it, they have been using it because they don't have to dye their hair anymore, and this health can't be bought by any amount of money. And our company has a free after-sales maintenance wig service, if you buy it online, there is no security guarantee, and the quality is not guaranteed, let alone whether the hairstyle is good or not, right?
(2) Talk to customers about brand value, not price
We have been operating ××× wigs for more than ten years, and the company is still growing, there are currently more than 500 chain stores in all regions of the country, quality control and service are the best, the price is unified, if 5% off today, 3% off tomorrow can not guarantee your rights and interests! It's also unfair to other guests and inconvenient for us to manage.
(3) Talk about material, technology, and after-sales
Your vision is really good, the one you wear on your head is the best net in our store, every hair is manually crocheted one by one, this crochet is finished, it takes about 20 days, the labor cost is relatively high, but this breathability is very good, even if it is worn in summer, it will not be very hot, the thinnest handmade net in the world. You look at this process, it is very thin, there are so many ventilation holes, each hole has only one hair (turn it over by hand, show her the inner net of our hair) so no matter when you come, the price is the same, many old customers buy six or seven models, the price is the same, there is no discount, but our after-sales service is free for life, such as: hair deep cleaning, hair baking oil, styling, and your own hairstyle needs to be trimmed when it grows, etc., if you usually attend any activities, you can come and give you a style, etc., These are free (remember to smile)
(4) Divide the parts into a whole and make comparisons.
Sister, you see that it costs 1,800 to do hair at a time, and it lasts for 3 or 4 months at most, and then you have to start dyeing it again, and it is not good for hair and body. We can do this wig's a few years, and it's not expensive to calculate the account.
(5) Talk about temperament and adjust products
If the guest still thinks it's expensive, say this: Sister, you need to know that what you spend money on is not just a wig, but a change in image, which is much more than the bag and clothes you bought. You see, when you wear a wig, the image and temperament of the whole person are completely different.

Question 4

The wig looks big when you wear it

Accepted Answer

A, beauty, it is normal to feel that the head is big at first, because the wig itself will have a fluffiness and fullness, if it is too close, there will be no shape (press the sides of the top of the head with your hand to show the customer) Do you think it looks good? If the hair is too close, it will show that the face is too big, it doesn't matter, if you think the wig is too fluffy, we can get you a little sticky (grasp it with your hand or blow it with a hair dryer)
B, at the beginning, you have to look more, because the wig will have a sense of fluffiness and fullness, just like when we go to the barbershop, we will blow the hair full and have a style, and buying a wig is a shape, too close to it is not good-looking, and the face is big.

Question 5

Will it be hot to wear a wig in summer?

Accepted Answer

Wearing a wig in the summer will definitely feel a little hot, but not as hot as you think, and that's all acceptable. Our wigs  are hand-crocheted, very breathable, the world's most breathable workmanship, if this workmanship is hot, you can't find anything more breathable. You can see your fingers here, which are more breathable and thinner than silk. Besides, it's still hot when we don't wear clothes in the summer, and we have air conditioning at home and in the mall. I won't wear a wig on the street! (laughs)Wearing a wig is so that you can have a different hairstyle, and you don't have to dye your hair at all, which is worth it. Beauty must pay a little price, just like a woman wears high heels, just get used to it. We have a lot of regular customers, all of them don't dye their hair with white heads, they all wear handmade head coverings, if you are really afraid of heat in summer, we can help you cut your hair a little thinner.

Question 6

Will it be troublesome to wear it yourself, and will it be easy to fall off?

Accepted Answer

You see we put it on you very simply, this is not technical, just familiarize yourself. Or if you sit here and I'll teach you, you'll find out if you try. You see that so many of my customers wear their own clothes, you don't have to worry about this problem. Many guests go dancing, sports, and cycling without any problem. If you are really afraid of falling off, there are two small steel cards on both sides of our hair, which can be tightened and fixed, and the general guests do not clip them, and the elastic band at the back can also be tightened, and it is your psychological effect to be afraid of falling off. If you go to sea to take a cruise ship, you can use steel clips to fix your hair. Don't worry, as long as you don't pull it on purpose, it won't fall off, and if the wig falls off so easily, no one will wear a wig.

Question 7

Does hair fall out? Will the long-term hair volume not be enough?

Accepted Answer

Our company's products sell tens of thousands, you don't have to worry at all, we use special hooking and sewing techniques in the production process to ensure the firmness of the hair. In addition, we have taken into account the hair loss that is normally combed and worn, and the margin has been set, so that there will be no insufficient hair volume during the use cycle. If there is a large area of hair loss within a year, we will make up for free.Many customers have used it for four or five years and do not need to be reissued. (If the shelf life has expired after four or five years, and there is a need to reissue, we can also make up for it, and you can pay some personal cost, postage, not much, two or three hundred yuan will be done.

Question 8

How long does it last?

Accepted Answer

It is generally about 3 to 5 years, depending on how often you use it and how you maintain it. Our foreign guests, often wearing, cleaning and maintaining themselves, can be used for three years. If you wear it every day, it can last a long time with proper care. If you wear it occasionally, it will last for a long time. After all, the hair has detached from the scalp, so we should often give it baking oil to give it nutrients.

Question 9

How often do I need to wash it?

Accepted Answer

We recommend that if you wear it every day, wash it once every 10 days in summer and once every 15 days in winter. If you don't wear it frequently, wash it once a month.
If customers still have questions, they can answer them in detail, because hair does not secrete oil, only the scalp secretes oil, and the secretion is on the mesh cap, so the mesh hat should be washed and cared for frequently.

Question 10

Can we change the color in the future?

Accepted Answer

Our real hair can be dyed in color, but only in the same color, for example, if your hair is brown, it can only be dyed in coffee or natural color, black, etc., not light, and dyeing will affect the texture of the hair.
Mixed hair can only be dyed in the factory color, and the color cannot be changed, because the styling silk is not colored, and there will be different shades and uneven appearance when dyed.

FAQ

Frequently asked questions